Principles of Marketing 7th Edition by Gary Armstrong, Stewart Adam, Sara Denize, Michael Volkov, Philip Kotler – Ebook PDF Instant Download/Delivery: 9781488611841, 148861184X
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Product details:
ISBN 10: 148861184X
ISBN 13: 9781488611841
Author: Gary Armstrong, Stewart Adam, Sara Denize, Michael Volkov, Philip Kotler
Table of contents:
Part 1 Defining marketing and the marketing process
Chapter 1 Marketing: Creating and capturing customer value
Chapter 2 Company and marketing strategy: Partnering to build customer engagement, value and relationships
Part 2 Understanding the marketplace and consumers
Chapter 3 The marketplace and customers: Analysing the environment
Chapter 4 Marketing analytics: Gaining customer insights
Chapter 5 Buyer behaviour: Understanding consumer and business buyers
Part 3 Designing a customer-driven strategy and mix
Chapter 6 Customer-driven marketing strategy: Creating value for target customers
Chapter 7 Products, services and brands: Offering customer value
Chapter 8 New products: Developing and managing innovation
Chapter 9 Pricing: Capturing customer value
Chapter 10 Placement: Customer value fulfilment
Chapter 11 Communicating customer value: Advertising and public relations
Chapter 12 Personal selling and sales promotion: Creating value in relationships
Chapter 13 Direct and digital marketing: Interactivity and fulfilment
Part 4 Extending marketing
Chapter 14 Sustainable marketing: Social responsibility, ethics and legal compliance
Appendices
Appendix 1 Case studies
Appendix 2 The marketing plan: An introduction
Appendix 3 Marketing analytics spotlights
Appendix 4 Careers in marketing
Glossary
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Tags: Gary Armstrong, Stewart Adam, Sara Denize, Principles