PART I Organizational Resources
- CHAPTER 1 Management Theory and Applications
- CHAPTER 2 Governance and Leadership
- CHAPTER 3 Organizational Behavior
- CHAPTER 4 Money: Accounting, Finance, and Budgets
- CHAPTER 5 Community and Environmental Health
- CHAPTER 6 Marketing Public Health
- CHAPTER 7 Emergency Preparedness and Response
- CHAPTER 8 Ethics
PART II Human Resources
- CHAPTER 9 Overview of Human Resources
- CHAPTER 10 Employee Preparation: Position Descriptions, Selection, Training and Development, Retention and Integrating Students
- CHAPTER 11 Employee Feedback: Rewards and Discipline
- CHAPTER 12 Compensation and Benefits
- CHAPTER 13 Mental Health Issues in the Workplace
- CHAPTER 14 Union–Management Issues
PART III Operations of a Health Agency
- CHAPTER 15 Agency Internal Structure and External Constituencies
- CHAPTER 16 National Public Health Performance Standards
- CHAPTER 17 Continuous Quality Improvement
- CHAPTER 18 Accreditation
- CHAPTER 19 Interactions with Other Agencies and Local Government
- CHAPTER 20 Traditional Media: Print, Television, and Radio
- CHAPTER 21 Social (Electronic) Media
PART IV Other Operations
- CHAPTER 22 Assessing Community Health
- CHAPTER 23 The Health Officer’s Role in Board Development
- CHAPTER 24 Tax Levies
- CHAPTER 25 Organizing and Operating Clinics
PART V Miscellaneous
- CHAPTER 26 The History of Public Health
- CHAPTER 27 Public Health Law
- CHAPTER 28 Starting a Board of Health in the 21st Century
- CHAPTER 29 Resources: State and National Associations and Government Agencies
Back Matter
- APPENDIX Organizations
- Index