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Benefits Management 1st Edition by John Ward, Elizabeth Daniel ISBN 0470094648 9780470094648

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Author(s): John Ward, Elizabeth Daniel
ISBN(s): 9780470094648, 0470094648
Edition: 1
File Details: PDF, 2.64 MB
Year: 2006
Language: english
SKU: EB-1732332 Category: Tags: ,

Benefits Management 1st Edition by John Ward, Elizabeth Danie – Ebook PDF Instant Download/Delivery: 0470094648, 9780470094648
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ISBN 10: 0470094648 
ISBN 13: 9780470094648
Author: John Ward, Elizabeth Danie

This book considers the topic of achieving value from IT from both theoretical and practical perspectives. It is based on extensive research which produced a comprehensive understanding and analysis of the issues involved and innovative new approaches that addressed those issues plus considerable practical application, in a wide range of organisations of the ideas, processes, tools and techniques that were developed. The book describes how IS/IT investments can be aligned accurately with organisational strategy and how the approach and ‘tool-kit’ can be used by business managers and IS/IT specialists to identify the benefits available from different types of investments in a variety of organisational contexts. It describes how business cases can be developed that enable  the benefits to be planned for and then realised through techniques and processes that overcome the organisational barriers that often prevent successful implementation. It also considers the strengths and limitations of existing methods, and shows how the approach can be integrated with best practice in the areas of project and change programme management. The book concludes by explaining how the key concepts in the approach have been extended and adapted to improve strategy development and decision making as well as an  organisation’s ability  to implement its strategy successfully.
 

Benefits Management 1st Table of contents:

  1. Introduction

    • Overview of the challenges in achieving value from IS/IT investments.

    • Introduction to the benefits management approach. 

  2. Understanding the Strategic Context

    • Analysis of external and internal business environments.

    • Techniques for linking IS/IT strategies with business objectives. 

  3. The Foundations of Benefits Management

    • Identification and structuring of benefits.

    • Planning and executing benefits realization.

    • Reviewing and evaluating outcomes.

  4. Establishing the Why, What, and How

    • Determining business drivers and investment objectives.

    • Defining business benefits and dependencies.

    • Measurement and ownership strategies. 

  5. Building the Business Case

    • Developing a structured business case for IS/IT investments.

    • Quantifying benefits and assessing risks.

    • Utilizing investment appraisal techniques.

  6. Stakeholder and Change Management

    • Conducting stakeholder analysis and management.

    • Planning and implementing change management strategies. 

  7. Implementing a Benefits Management Approach

    • Initiating and managing benefits-driven projects.

    • Roles of project sponsors and managers.

    • Monitoring and sustaining benefits post-implementation 

  8. The Importance of Context

    • Adapting benefits management to different organizational contexts.

    • Considerations for public sector, SMEs, and various application types.

  9. From Projects to Programmes to Portfolios

    • Managing benefits across multiple projects and programmes.

    • Governance and portfolio management strategies. 

  10. Creating a Better Future

    • Addressing ongoing challenges in IS/IT projects.

    • Integrating benefits management into strategic thinking.

    • Future trends and implications for benefits management.

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Tags: John Ward, Elizabeth Danie, Benefits, Management