Connected Services A Guide to the Internet Technologies Shaping the Future of Mobile Services and Operators 1st Edition by Paul Golding ISBN 0470974559 9780470974551

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ISBN 10: 0470974559 
ISBN 13: 9780470974551
Author: Paul Golding

“Connected Services is a must-read for telco strategists who need to get up to speed on how the world of software and the web 2. 0 works.”
―Andreas Constantinou, Research Director, VisionMobile

“This book is a must read for those charged with leading innovation in a world of connected services where telco and Internet collide.”
―Jason Goecke, VP of Innovation, Voxeo Labs

This book explains the common underlying technological themes that underpin the new era of connected services in a post Web 2.0 epoch

In this book, the author explores the underlying technological themes that underpin the new era of connected services. Furthermore, it explains how the technologies work and what makes each of them significant, for example, the potential for finding new meaning in data in the world of BIG DATA platforms, often referred to as “No-SQL” databases. In addition, it tackles the newest areas of technology such as HTML5, Android, iOS, open source, mash-ups, cloud computing, real-time Web, augmented reality, and more. Finally, the book discusses the opportunities and challenges of a connected world where both machines and people communicate in a pervasive fashion, looking beyond the hype and promise of emerging categories of communication such as the “Internet of Things” and “Real-time Web” to show managers how to understand the potential of the enabling technologies and apply them for meaningful applications in their own world.

Connected Services A Guide to the Internet Technologies Shaping the Future of Mobile Services and Operators 1st Table of contents:

Part I: Setting the Scene

1. Introduction: The Evolution of Mobile and Internet Services
   • A Brief History of Mobile Communications
   • The Rise of the Internet and its Impact
   • The Convergence of Mobile and Internet: The Connected Services Paradigm
   • Challenges and Opportunities for Mobile Operators
2. The Context: Trends and Drivers
   • Consumer Demands for Connectivity and Content
   • The “Always-On” Society
   • Evolution of Devices (Smartphones, Feature Phones)
   • Competitive Landscape: OTT Players vs. Operators
   • Regulatory Environment and Policy

Part II: Core Internet Technologies for Mobile Services

3. Internet Protocol (IP) Fundamentals and Mobile Networks
   • IP Addressing and Routing in a Mobile Context
   • IPv4 vs. IPv6 and their relevance for mobile
   • Quality of Service (QoS) and Traffic Management
   • Integration of IP into Mobile Network Architectures
4. Web Technologies and Protocols
   • HTTP/S and its role in mobile Browse and applications
   • HTML, CSS, JavaScript for mobile web development
   • XML and JSON for Data Exchange
   • The Mobile Web vs. Native Apps
5. Application Programming Interfaces (APIs)
   • The Importance of APIs for Service Innovation
   • RESTful APIs and SOAP Web Services
   • API Economy and Platform Strategies for Operators
   • Enabling Third-Party Developers
6. Cloud Computing and Distributed Architectures
   • Cloud Models (IaaS, PaaS, SaaS)
   • Cloud-Native Applications for Mobile Services
   • Distributed Systems and Scalability
   • Data Centers and Network Infrastructure

Part III: Connected Services: Categories and Applications

7. Mobile Messaging and Communication Services
   • Evolution from SMS/MMS to IP-based Messaging (IM, VoIP)
   • Rich Communication Services (RCS)
   • Over-The-Top (OTT) Messaging Apps (e.g., WhatsApp, WeChat)
   • The Operator’s Role in a Fragmented Messaging Landscape
8. Mobile Content and Media Services
   • Streaming Audio and Video (Music, TV, Movies)
   • Digital Rights Management (DRM)
   • Content Delivery Networks (CDNs) for Mobile
   • User-Generated Content and Social Media
9. Location-Based Services (LBS)
   • GPS, Wi-Fi, and Cell ID Positioning Technologies
   • Applications of LBS (Navigation, Social Networking, Local Search)
   • Privacy Concerns and Regulations
10. Mobile Commerce and Payment Services
    • Mobile Payments (NFC, QR Codes, Carrier Billing)
    • Mobile Banking and Financial Services
    • Security Considerations for Mobile Transactions
    • M-commerce Business Models
11. Internet of Things (IoT) and Machine-to-Machine (M2M)
    • Connecting Devices and Sensors
    • M2M Communication Protocols
    • Applications in Smart Homes, Healthcare, Automotive
    • The Role of Mobile Operators in IoT Connectivity

Part IV: Operator Strategies and the Future Landscape

12. Network Evolution for Connected Services
    • From 2G/3G to 4G (LTE) and Beyond (Early 5G Concepts)
    • IP Multimedia Subsystem (IMS) and its role
    • Software-Defined Networking (SDN) and Network Function Virtualization (NFV)
    • Optimizing Networks for Data Traffic
13. Business Models and Monetization Strategies
    • Data Plans and Tiered Pricing
    • Advertising and Freemium Models
    • Partnership and Revenue Sharing with OTT Providers
    • Diversification into New Service Areas
14. Security, Privacy, and Trust
    • Securing Mobile Networks and Applications
    • Data Privacy Concerns and Regulations (Early GDPR discussions/precursors)
    • Building Consumer Trust in Connected Services
    • Identity Management in the Mobile Ecosystem
15. The Future of Mobile Services and Operators
    • Disruptive Technologies and Business Models
    • The Changing Role of the Mobile Operator (Connectivity Provider, Platform Provider, Service Integrator)
    • Emerging Trends (e.g., AI, VR/AR in mobile context)
    • Recommendations for Navigating the Future

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Tags: Paul Golding, Services, Technologies