Escape the Improvement Trap Five Ingredients Missing in Most Improvement Recipes 1st Edition by Michael Bremer, Brian McKibben 9781439817971 1439817979

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Product details:

ISBN 10: 1439817979

ISBN 13: 9781439817971

Author: Michael Bremer, Brian McKibben

Written by two experts who have dedicated their careers to quality improvement, Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes separates itself from other improvement books by looking at why most companies rarely achieve anything more than an average level of improvement maturity. They identify five critical ingredients required for successful improvement:

1. A meaningful business value proposition and strategy that drives key improvement actions
2. An engaging environment where people can do their best work
3. A focus on meaningful metrics while avoiding irrelevant details
4. Process improvement efforts that maximize cross-functional process performance and foster deeper process understanding, innovation, and execution of best work practices
5. An executive mindset that focuses on customer value, people development, process performance, and business improvement outcomes, not solely on savings

The authors consider a variety of situations at Independence Enterprise, a fictional company, based on their own very real experiences. They elaborate on the principles that should come into play, look at what Independence Enterprise is doing right and wrong, and suggest deployment actions to help you apply the principles to your own organization.

Table of contents:

 1 The New Normal: Just Because Your Organization Is Better than It Used to Be Doesn’t Mean You Have a Competitive Advantage

 2 What Does It Mean to Escape the Improvement Trap?

 3 The Pathway to Becoming a Level 4 and Level 5

 4 Ingredient 1: Customer Value

 5 Ingredient 2: Engage People

 6 Ingredient 3: Key Metrics

 7 Ingredient 4: Process Thinking

 8 Ingredient 5: The Executive Mindset

 9 Assessing Your Organization’s Improvement

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Tags: Michael Bremer, Brian McKibben, Escape, Ingredients