Flexibility Flexible Companies for the Uncertain World 1st Edition Gill Eapen 1439816328 9781439816325

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Product details:

ISBN 10: 1439816328 

ISBN 13: 9781439816325

Author: Gill Eapen

We are in an era of high volatility and uncertain outcomes, driven by accelerating technologies, shortened product cycles, fast-changing information, an increasingly mobile workforce, more demanding customers, complex financial markets, ad-hoc public policies, and many other factors that add layers of uncertainty to all future possibilities. In an information- and knowledge-driven environment with high levels of uncertainty, most traditional ideas of structure, system, and strategy are ineffective. This book shows how to create, maintain, and accelerate an organization in a highly uncertain environment using flexibility. It analyzes the organization holistically and details its primary components independently. The author presents an economic framework of decision options to diagnose existing flexibility problems and provides guidance on how to improve flexibility and reduce risk. The text also describes how to design and maintain a high performance organization for the long run in an environment of high uncertainty.

Table of contents:

1 Uncertainty and Flexibility
2 The Evolution of Organizations and the Environment
3 Components of an Organization
Structure: Human Resources
Structure: Information
Structure: Infrastructure
Systems: Technology
Systems: Process
Systems: Content
Strategy
4 Structure
Human Resource Structure
Information Structure
Infrastructure
5 System
Technology Systems
Process Systems
Content Systems
6 Strategy
Internal Strategies
Boundary Strategies
External Strategies
7 Flexibility Metrics
Brief History of a Technology Company Losing FLEX
Measuring Flexibility
Metrics for Human Structure Flexibility
Metrics for Information Structure Flexibility
Metrics of Infrastructure Flexibility
Metrics for Technology Systems Flexibility
Metrics for Process Systems Flexibility
Metrics for Content Systems Flexibility
Metrics for Strategy Flexibility
8 Diagnostic Kit and Tactics
9 Creating a Flexible Company
10 Flexible Countries and the World

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Tags: Gill Eapen, Flexibility, Flexible, Companies, Uncertain