Information and Communication Technologies for Sustainable Tourism 1st Edition by Alisha Ali, Andrew J Frew ISBN 0415673178 9780415673174

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ISBN 10: 0415673178 
ISBN 13: 9780415673174
Author: Alisha Ali, Andrew J Frew

Sustainable development is a highly topical issue and is of critical importance to tourism as the environment is of utmost importance for the continued development and prosperity of the industry. There have been numerous texts written on sustainable tourism and the measures to mitigate and manage this but none which acknowledges Information and Communication Technologies (ICT) as a mechanism of doing so despite being an emerging area of research. ICT in this context refers to innovative tools which form an integrated system of software and networked equipment that facilitates data processing information sharing communication and the ability to search and select from an existing range of products and services for an organisation’s benefits. Despite the symbiotic relationship, which exists between ICT and sustainable tourism, there has been little research, which has considered how the use of such technology can be used to make sustainable tourism development a more workable reality. This opportune book is the first to provide a focus on the interrelationship of these two important topics demonstrating their synergies and providing insight into a new and innovative approach to managing sustainable tourism development. It considers the use of technology to reduce the negative impacts of tourism from both the demand and supply side perspectives. A critical review of a range of cutting edge technologies used by tourists and businesses to assess their usefulness in managing sustainable tourism development from the macro to the micro level is also discussed. It further integrates examples and practical applications to show how ICT can be an invaluable mechanism in the management of sustainable tourism development. This cutting-edge volume provides a wealth of information on an important yet neglected subject. This book will be invaluable reading for students, researchers, academics and members of the tourism industry looking for new and innovate ways of fostering a more sustainable tourism industry.

Information and Communication Technologies for Sustainable Tourism 1st Table of contents:

1 Introduction to technology and sustainable tourism
Learning outcomes
Background
ICT and sustainable tourism — a symbiotic relationship
The beneficiaries
The approach of this book
2 Sustainable technologies
Learning outcomes
Introduction
Technology and tourism
Information processing
Changing consumer requirements
Suppliers
Virtual communities
Overview of the technologies for sustainable tourism
Computer simulation
Destination management system
Environment management information system
Geographical information systems
Global positioning systems
Specialist software
Economic Impact Analysis Software (EIAS)
Information management of climate
Wireless and mobile technology
Location-based services
Intelligent transport systems
Community informatics
Carbon calculators
Virtual tourism
Social media
Radio frequency identification
Gamification
Conclusion
3 Destinations and sustainable tourism
Learning Outcomes
Introduction
Background to sustainable development
Sustainable tourism
Managing sustainable tourism
Visitor management techniques
Alternatives to carrying capacity
Sustainability indicators
Certification, accreditation and eco-labelling
Awards
Legislation, regulation and licensing
Taxes
Codes of conduct
De-marketing
Destinations
Destination management organisations and technology use
Technology-enabled sustainable destinations
Technologies which can be engaged with by destinations
Conclusion
4 A business perspective on sustainable tourism
Learning outcomes
Introduction
Visitor attractions
Transport
Accommodation and food and beverage suppliers
Conclusion
5 Technology-supported supply chain management for sustainable tourism
Learning outcomes
Introduction
Sustainable supply chain management
Technologies for tourism supply chain management
Conclusion
6 Tourist use of technology for sustainable tourism
Learning outcomes
Introduction
Motivation
Education
Certification, labelling and branding
Eco-labelling
Eco-certification
Tools, applications and journeys
Context
Pre-trip
Transit
In-trip
Post-trip
Conclusion
7 The value of social media to sustainable tourism
Learning outcomes
Introduction
Social media and Web 2.0
Web 2.0 characteristics, functions and applications
Blogs
Mashups
Photo sharing
Podcasts
Social bookmarking
Social networking and community applications
Facebook
Twitter
LinkedIn
Tagging
Video hosting
Virtual realities
Voip
Gamification
Wikis
Conclusion
8 Influencing factors for technology uptake for sustainable tourism
Learning Outcomes
Introduction
Influencing factors
Cost
The meaning and management of sustainable tourism
Achieving sustainability goals
Stages of tourism development
The users
The consumers
The technologies
Conditions required for implementation
Government support
Partnerships
Accurate data
The suppliers
Conclusion
9 The way forward
Learning outcomes
Introduction
The technological environment
Sustainable sewers and radiation counters
Extra lanes on the superhighway?
Web 3.0 and the Semantic Web
Access devices and interfaces
Artificial intelligence
Brain—computer interfaces
Biometric and cybernetic interfaces
Gesture interfaces
Multi-touch interfaces
Skin-based interfaces
Telepresence
Voice control
Wearable computing — augmented reality
Reflections
Conclusion

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