Measuring Customer Satisfaction and Loyalty Third Edition Survey Design Use and Statistical Analysis Methods Bob E. Hayes

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Measuring Customer Satisfaction and Loyalty Third Edition Survey Design Use and Statistical Analysis Methods Bob E. Hayes Digital Instant Download

Author(s): Bob E. Hayes
ISBN(s): 9780873897433, 0873897439
Edition: 3
File Details: PDF, 3.23 MB
Year: 2008
Language: english