Quality Function Deployment and Lean Six Sigma Applications in Public Health 1st Edition by Grace Duffy, John Moran, William Riley 9780873897877 0873897870
Original price was: $50.00.$35.00Current price is: $35.00.
Quality Function Deployment and Lean Six Sigma Applications in Public Health 1st Edition by Grace Duffy, John Moran, William Riley – Ebook PDF Instant Download/Delivery: 9780873897877, 0873897870
Full download Quality Function Deployment and Lean Six Sigma Applications in Public Health 1st Edition after payment
Product details:
ISBN 10: 0873897870
ISBN 13: 9780873897877
Author: Grace L. Duffy, John W. Moran, William J. Riley
The public health industry has recognized the value of continuous improvement. Quality Improvement (QI) teams are engaged across the country in identifying root causes of the issues which prevent us from providing the best public health services to communities and individuals. The tools of quality, when used effectively, will truly make a difference in the public’s health. It is time to take a more advanced approach for cross functional and long-term improvements that will achieve the systems level results the public deserves.The purpose of this book is to introduce the concepts embedded in Quality Function Deployment (QFD) and Lean Six Sigma to help Public Health professionals in their implementation of quality improvement within their agencies. The tools and techniques of QFD and Lean Six Sigma can help problem solving teams by providing insight into customer needs and wants, the design and development of customer centric processes, and mapping value streams. Both QFD and Lean Six Sigma focus on doing the most with the resources we have.The methods in this text are the next step to harness the energy, enthusiasm, hard work, and dedication of our public health workforce to make a lasting difference. By effectively expanding the use of QI tools and techniques, we can, and will, improve our nation’s health and the health of the many communities we serve.
Table of contents:
Chapter 1: The Continuum of Quality Improvement in Public Health
Chapter 2: Introduction to Quality Function Deployment and Lean-Six Sigma
Chapter 3: An Integrated QI Approach: QFD and LSS Support Macro, Meso, Micro
Chapter 4: Customer Focus: Revitalizing Your Organization to Become Customer Centric
Chapter 5: Process Analysis and Waste Reduction
Chapter 6: Using the Language of Senior Management: The Bottom Line
Chapter 7: Milestones and Measures: Interim and Final Reporting
Chapter 8: Lean-Six Sigma: “Faster, Better, Smarter”
Chapter 9: The House of Lean-Six Sigma Tools and Techniques
Chapter 10: Incremental Versus Redesign Strategies
Chapter 11: Developing the QFD Team
Chapter 12: Conducting a QFD Study
Chapter 13: Navigating the QFD Matrices
People also search:
quality function deployment pmp
quality function deployment six sigma
what is quality function deployment (qfd)
what is quality function deployment (qfd) quizlet
quality functions deployment
Tags: Grace Duffy, John Moran, William Riley, Quality