Six Sigma for Financial Professionals 1st Edition by D H Stamatis ISBN 0471459518 9780471459514

Six Sigma for Financial Professionals 1st Edition by D. H. Stamatis – Ebook PDF Instant Download/Delivery: 0471459518, 9780471459514

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Product details:

ISBN 10: 0471459518

ISBN 13: 9780471459514 

Author: D. H. Stamatis

Praise for Six Sigma for Financial Professionals
“Dr. Stamatis has tackled an area that is just learning the tremendous value of the Six Sigma methodology and how to use it. The financial community is proving that Six Sigma can and will reduce errors and prevent mistakes from occurring. Dr. Stamatis lays out the formula for success by starting with the foundations of Six Sigma and then moving into its application in financial arenas. He has given numerous examples and references that will assist in developing this methodology into a reality for your organization.”
-Roderick A. Munro, PhD
Business Improvement Coach
“A strong and thorough blueprint to follow for companies that are planning to implement Six Sigma. The book helps one understand how to focus on processes, not just projects, to help achieve business transformation.”
-Tammy S. Mitchell
Vice President Controller
TRW Automotive
“Dr. Stamatis’s approach to Six Sigma is insightful and would benefit readers outside the quality sector and quality professionals alike. The book is refreshing in truthfully identifying Six Sigma as a collection of proven methodologies, not a new ‘silver bullet.'”
-William M. Harral, CQA, CQE, CQMgr, CRE, ASQ-Fellow
CEO, Arch Associates LLC
“As a rule, financial executives focus on the bottom line for directions and ultimate decision-making. Dr. Stamatis’s manuscript is clearly written, easily followed, and absolutely describes the potential benefits of Six Sigma and the need to incorporate it for long-term survival in any industry.”
-William P. Lianos
President and Treasurer
Michigan Rivet Corporation
“Amid the crushing time crunch to compete, effective leaders have found an important tool in the Six Sigma method. Yet the plethora of information in the field often generates a confusing light without generating the necessary heat. Dr. Stamatis has penned an important, coherent, and complete contribution without cheerleading a single-minded approach. If you only have the time for one book to help you plan, prepare, or advance your Six Sigma effort, this is it.”
– A. J. Deeds
President
Team Quality Development, Inc.

Table of contents:

1. Customer Service and Satisfaction

2. Overview of Six Sigma

3. DMAIC Model

4. Design for Six Sigma

5. Project Management

6. Six Sigma and Statistics

7. Roles and Responsibilities

8. Six Sigma and Transactional Business: Service Industries

9. Implementation Strategy, Training, and Certification

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Tags: D H Stamatis, Six, Sigma, Financial, Professionals