The 15 Essential Marketing Masterclasses for Your Small Business 1st Edition by Dee Blick – Ebook PDF Instant Download/Delivery: 0857084402, 9780857084408
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Product details:
ISBN 10: 0857084402
ISBN 13: 9780857084408
Author: Dee Blick
This straightforward, practical book cuts through the morass of marketing theory to reveal the practical steps that small businesses can take to achieve phenomenal marketing results. Presenting fifteen comprehensive masterclasses, marketing expert Dee Blick presents easy-to-understand and easy-to-implement strategies to increase sales, prevent marketing mistakes, and build the foundations of a customer-driven brand. These fifteen comprehensive masterclasses can be implemented immediately, and cover such topics as marketing plans, copywriting, social media marketing, and public relations.
- Written by successful author and marketing guru who has worked with small businesses for twenty-seven years
- Includes practical, effective marketing strategies for every small business
- Appropriate for entrepreneurs, small business owners, and practicing marketing managers
When it comes to marketing a small business, success means getting a big impact from a small investment. The 15 Essential Marketing Masterclasses for Your Small Business gives entrepreneurs and small business owners proven strategies for effective, profitable marketing.
The 15 Essential Marketing Masterclasses for Your Small Business 1st Table of contents:
Masterclass 1: The Perfect Practical Marketing Plan
The Small Business Marketing Planning Template
1. Audit Your Marketing Activities to Date. How Have You Have Been Promoting Your Business?
2. Appraise Your Products and Services. Are You Planning Any Improvements over the Next 12 Months?
3. Identify Your Key Competitors in the Areas in Which You Propose to Operate
4. Document the Measurable, Realistic and Achievable Business Goals You Aim to Accomplish in the Nex
5. Define Your Positioning Statement
6. Define, Research and Locate Your Target Audiences, Segment by Segment
7. Audit and Develop Your Marketing Toolkit
8. Create a Shortlist of Your Chosen Marketing Activities
9. Determine How You Will Put Marketing at the Heart of Your Business by Recognising the Challenges
Masterclass Summary
Masterclass 2: Your Perfect Positioning Statement
What Is a Positioning Statement?
About You
About You
How Do You Create Your Positioning Statement?
What Kind of Information should Your Positioning Statement Contain?
Case Study 1: Gabby Adler, the Property Specialist
About You
Case Study 2: Optimum Kitchen Appliance Superstores
Our Service
Our Price Strategy
Our Environmental Policy
About You
Masterclass Summary
Masterclass 3: Why It Pays to Locate and Research Your Target Audience
Stage One – Identifying Your Target Audience
Stage Two – Researching Your Target Audience
Building Lists of Your Target Audiences
Masterclass Summary
Masterclass 4: How to Write Copy that Sells
Your Copywriting Planning Guide
Reviewing Your Existing Communications
The Content – Some Copywriting Tips
1. Find the “Write” Space and Time
2. Forget the B2B and B2C Distinctions
3. Write for Your Reader
4. Be Friendly and Conversational
5. Talk about Benefits and Features
6. Don’t Become Sidetracked Searching for a Unique Selling Point if You Don’t Have One
7. You Can Write Long Copy as Well as Short Copy
8. Are You Asking Questions?
9. Are You Telling a Story?
10. Break It up
11. Include Clear and Appropriate Calls to Action
12. Be a Ruthless Editor!
Masterclass Summary
Masterclass 5: How to Make Your Website a Magnet for Hot Prospects
Step 1: Get Your Customer in Your Sights
Step 2: Keyword Research. What Are Your Customers Looking For?
Step 3: Find out What Customers Really Search for
Step 4: Bring Your Keywords and Site Plan together
Step 5: Divide Each Page into Three
Step 6: Sort Your Head out
Step 7: Flaunt Your Body. Write Copy Your Customers Can’t Take Their Eyes off
Step 8: Exploit Your Footer (Then Have a Bit on the Side)
Step 9: A Step out of Order. Not All Web Pages Are the Same
Step 10: Monitor Your Progress
Masterclass Summary
Masterclass 6: How to Write Successful Adverts
Why Your Advert Must Have an Impact
Attention
Interest
Desire
Caution
Action
Writing Successful Adverts
The Headline
The Content
Visuals
Be Ready to Respond to Those Responses!
Measure the Performance
Five Successful Adverts to Appraise
Masterclass Summary
Masterclass 7: How to Get PR in Printed Publications
The Mistakes to Avoid
Recognise Your Market
Initial Research Completed, What Are the Next Steps?
What Can You Bring to the Table?
A Good Telephone Introduction
What Happens When You’re Given the Thumbs up?
See These Tips in Action with Three Small Business Case Studies
What can you learn from this case study?
Some Points to Note . . .
What Can You Learn from This Approach?
How to Write an Effective Press Release – by Aneela Rose
1. Your Story Must be Newsworthy
2. Build a Targeted Media List
3. Write a First Class Press Release:
4. Supply an Outstanding Photograph
5. Distribute Your Press Release to a Select Group of Journalists
6. Make Journalists Care about Your Story
Getting Results
Example of Actual Press Release
Putting Your PR Coverage to Good Use
Masterclass Summary
Masterclass 8: Why It Pays to Do Direct Mail
How Will You Find Your Target Audiences?
Five Direct Mail Questions and Answers
1. How Can I Ensure That My Mailshot Is Opened?
2. Do I Have to Follow up Everyone I Mail by Telephone for My Mailshot to Work?
3. What Response Can I Expect from My Mailshot?
4. What Can I Add to My Sales Letter to Make My Mailshot More Interesting?
5. How Do I Go about Writing a Great Sales Letter?
Three Successful Direct Mail Case Studies
What Can You Learn from This Case Study?
What Can You Learn from This Case Study?
What Can You Learn from This Case Study?
Masterclass Summary
Masterclass 9: How to Take the Chill out of a Telephone Cold Call
Building Relationships with Cold Prospects
So What Does It Take to be Successful on the Telephone?
The Power of Practice
Your Voice – a Vital Asset in Your Cold Calling Toolkit
The Power of Preparation
Negotiating Past the Gatekeeper
Making a Professional Introduction to Your Cold Prospect
Set the Scene at the Start of Your Conversation
Be Prepared Beforehand with Your Questions
We All Love a Listener
Eight Tips for Building “Appropriate Business Rapport”
How to Handle Objections with Success and Confidence
Close That Conversation with Confidence, Purpose and Flair
What If Your Cold Prospect does not Want to Meet?
Masterclass Summary
Masterclass 10: The Secrets of Successful Email Marketing
Long Live Email Marketing!
Why Use Database Marketing?
Why Email Marketing?
Target Audiences and Quality of Data
Campaigns and Timing
What Makes a Good Email Message?
Calls to Action
Graphical Format or Plain Text?
Improving Open Rates
Unsubscribes and Bounce Backs
Sharing – Forward to a Friend and Social Media Links
Permission Marketing
How Do I Get a Good Database?
Acquiring Data
Storing and Accessing Data
Organising Data Management
Useful Fields in a Database
Renting or Buying Data
Data Quality – Your Database
Measuring Performance
Cocoa Loco Valentine’s Day Campaign
ISM (Integrated Security Management)
Masterclass Summary
Masterclass 11: How to be a Confident and Engaging Public Speaker
Why Consider Public Speaking?
Step One: Your Starting Point – Self-Belief!
Step Two: Building Your Magnetic Stage Presence
Make Your Voice the Sweetest Sound to Your Audience’s Ears
Your Body Language – Confident, Warm and Welcoming
Looking the Part
Step Three: Your Audience
Step Four: Developing Your Theme
Step Five: Writing Your Talk
Step Six: Practice Makes Poised, Professional and Perfect
Step Seven: Checking out the Venue
Step Eight: Delivering Your Speech
Stage Nine: Reflecting on Your Performance
And Finally
Masterclass Summary
Masterclass 12: How to Build Your Expert Status
What Defines an Expert?
Are You Reluctant to See Yourself as an Expert?
Building Your Expert Status
Masterclass Summary
Masterclass 13: How to Wow Your Customers with Genuine Customer Care
Dealing with Complaints
Finishing on a High with the “WOW” Model of Customer Service
Masterclass Summary
Masterclass 14: Why You Should be Falling in Love with LinkedIn!
Masterclass Summary
Masterclass 15: How to be Terrific on Twitter
Social Media, Not Selling Media
Making Twitter Work for You
The Holy Grail – How to Get Your Tweets Re-Tweeted
Why Are You “Unfollowed” on Twitter?
The Misuse of Direct Messaging
What Can I Tweet About?
How to Grow Your Followers and be Successful on Twitter
Useful Twitter Tools
Masterclass Summary
Conclusion
About the Contributors
Liz Barnes
BSc, Cert Ed, DipM, FCIM, Chartered Marketer
Robert Clay
Founder of Marketing Wizdom Ltd., Mentor to Business Founders in Top 0.5% of Entrepreneurs
Nicky Kriel
Social Media Coach and Trainer
Ben Locker
Web Copywriting Expert and Professional Copywriters’ Network Co-Founder
Aneela Rose
Managing Director of Aneela Rose PR
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