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The Office Procedures and Technology 5th Edition by Mary Ellen Oliverio,William R Pasewark,Bonnie R White ISBN 0538443545 978-0538443548

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The Office Procedures and Technology 5th Edition Mary Ellen Oliverio Digital Instant Download

Author(s): Mary Ellen Oliverio, William R. Pasewark, Jr., Bonnie R. White
ISBN(s): 9780538443548, 0538443545
Edition: 5
File Details: PDF, 12.60 MB
Year: 2006
Language: english
SKU: EB-2343966 Category: Tags: , , ,

The Office Procedures and Technology 5th Edition by Mary Ellen Oliverio, William R. Pasewark, Bonnie R. White – Ebook PDF Instant Download/Delivery: 0538443545, 978-0538443548

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Product details:

ISBN 10:  0538443545

ISBN 13: 978-0538443548 

Author: Mary Ellen Oliverio, William R. Pasewark, Bonnie R. White

 THE OFFICE: PROCEDURES AND TECHNOLOGY is a comprehensive office procedures text for high school students, which provides essential skills for success in today’s business world. The text is designed to teach knowledge and skills that are needed in a variety of careers where workers communicate, manage information, use technology, handle records, work with others, and solve problems in an office setting. The activities in the text are task-oriented, requiring students to apply knowledge and skills learned to complete an assignment or solve a problem. The text has three types of feature boxes in each chapter: Online Resources, providing information on our product Web site that relates to the chapter and professional organizations such as ARMA; Workplace Connections provide comments from fictional business employees related to material presented in the chapter; and Focus On… offering information on current topics of special interest.

Table of contents: 

PART 1: The Office in the Business World

  • Chapter 1: The Office in a Changing Business World
  • Chapter 2: Office Competencies

PART 2: Managing Information to Enhance Productivity

  • Chapter 3: Information: A Vital Business Resource
  • Chapter 4: Communicating in Written Form
  • Chapter 5: Communicating Orally
  • Chapter 6: Processing and Understanding Financial Information

PART 3: Managing Time, Tasks, and Records

  • Chapter 7: Time and Workstation Management
  • Chapter 8: Meetings and Travel
  • Chapter 9: Records Management Systems
  • Chapter 10: Managing Records

PART 4: Mail and Telecommunication Systems

  • Chapter 11: Processing Mail
  • Chapter 12: Telephone Systems and Procedures

PART 5: Personal and Career Development

  • Chapter 13: Planning and Advancing Your Career
  • Chapter 14: Working with Others

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Mary Ellen Oliverio,William R Pasewark,Bonnie R White,The Office,Procedures and Technology