The Skilled Helper A Problem Management and Opportunity Development Approach to Helping 10th Edition by Gerard Egan 128560394X 9781285603940

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ISBN 10: 128560394X

ISBN 13: 9781285603940

Author: Gerard Egan

Over the past 30 years, Egan’s THE SKILLED HELPER has taught thousands of students like you a proven, step-by-step counseling process that leads to increased confidence and competence. Internationally recognized for its successful problem-management and opportunity development approach to effective helping, the text emphasizes the collaborative nature of the therapist-client relationship and uses a practical, three-stage model that drives client problem-managing and opportunity-developing action. As you read, you’ll also gain a feeling for the complexity inherent in any helping relationship. In this tenth edition, Egan now makes use of his version of the “common factors” approach, which gives new meaning and vitality to the book’s themes, as well as to the use of the problem-management model to organize and give coherence to those themes. Available with InfoTrac Student Collections

The Skilled Helper A Problem Management and Opportunity Development Approach to Helping 10th Table of contents:

Part I: Laying the Groundwork

Ch 1: The Ingredients of Successful Helping

Chapter Contents

Formal and Informal Helpers: A Very Brief History

What Helping is About

The Ingredients of Successful Helping

Embracing and Befriending the Uncertainties Inherent in Helping

Moving from Smart to Wise: Managing the Shadow Side of Helping

Ch 2: The Helping Relationship and the Values That Drive It

Chapter Contents

The Helping Relationship

The Values That Drive the Helping Relationship

Respect as the Foundation Value

Empathy as the Primary Orientation Value

Proactive Appreciation of Diversity

Self-Responsibility as an Empowerment-Focused Value

A Bias for Action as an Outcome-Focused Value

Shadow-Side Realities in the Helping Relationship

Part II: The Therapeutic Dialogue: Communication and Relationship-Building Skills

Ch 3: Empathic Presence: Tuning In and Listening

Chapter Contents

The Importance of Communication Skills in Helping

Dialogue-Focused Interactions with Clients

Visibly Tuning in: The Importance of Empathic Presence

Active Listening: The Foundation of Understanding

Listening to the Key Ingredients of Successful Therapy

The Shadow Side of Listening: Forms of Distorted Listening

Ch 4: Empathic Responding: Working at Mutual Understanding

Chapter Contents

Introduction to Responding Skills and The Importance of Empathic Relationships

The Three Dimensions of Responding Skills: Perceptiveness, Know-How, and Assertiveness

Responding with Empathy

Becoming Competent and Confident in Responding with Empathy: Principles and Guidelines

Tactics for Responding with Empathy

A Case: Mara, The Client and Carlos, The Helper

The Shadow Side of Responding

Ch 5: The Art of Probing and Summarizing

Chapter Contents

Nudging

The Art of Probing

The Art of Summarizing: Providing Focus and Direction

Mara and Carlos Revisited

The Shadow Side of Communication Skills: Essential, But not Everything

Developing Proficiency in Communication Skills

Ch 6: Facilitating Client Self-Challenge: From New Perspectives to New Behavior

Chapter Contents

Self-Challenge: The Basic Concept

Inviting Clients to Challenge the Blind Spots at the Root of Dysfunctional Thinking, Emotional Expre

Specific Skills for Helping Clients Challenge Their Blind Spots and Move to New Perspectives

Ch 7: Helper Self-Challenge

Chapter Contents

Guidelines for Effective Invitations to Self-Challenge

The Challenges Related to Helping Clients Manage Reluctance and Resistance

Guidelines for Helping Clients Move Beyond Reluctance and Resistance

The Role of Negotiation in Challenge

The Shadow Side of Helpers

Part III: The Skilled Helper Problem-Management and Opportunity-Development Approach to Helping

Ch 8: An Introduction to the Problem-Management Process

Chapter Contents

An Overview of the Stages of Problem Management

Flexibility in the Use of the Problem-Management Process

Stages of Change and Client Readiness for Change

Integrative Eclecticism: The Ongoing Search for Best Practice

“How are we Doing?”—Ongoing Evaluation of the Helping Process

Understanding and Dealing with the Shadow Side of Helping Models

Ch 9: Stage I-A: Help Clients Tell Their Stories

Chapter Contents

A Brief Introduction to Stage I

Task I-A: Help Clients Tell their Stories

Guidelines for Helping Clients Tell Their Stories

Help Clients Move into Action Right from the Beginning

Ch 10: Stage I: Task I-B: The Real Story: Task I-C: The Right Story

Chapter Contents

Task I-B: The Real Story

Mara and Carlos in I-B

Help Clients Challenge Themselves to Participate as Fully as Possible in the Helping Process

Immediacy: Dealing with Issues in the Helping Relationship itself

The Wider Use of I-B: Rising to the Challenge

Task I-C: The Right Story

Help Clients Work on issues That Will Add Value to their lives

Principles for Helping Clients Work on Issues that Make a Difference

The Wider Use of I-C: Making the Right Choices

Ch 11: Stage II: Designing Problem-Managing Goals: Task II-A: Possibilities for a Better Future

Chapter Contents

An Introduction to Stage II

The Role of Hope in Therapy

Task II-A: Help Clients Discover Possibilities for a Better Future

Skills For Identifying Possibilities for a Better Future

Cases Featuring Possibilities for a Better Future

Ch 12: Stage II: Task II-B: Goals, Outcomes, Impact: Task II-C: Commitment

Chapter Contents

The Power of Goal Setting

Task II-B: Goals, Outcomes, Impact: Help Clients Move from Possibilities to Choices

Flexible Guidelines in Helping Clients Set Goal for Themselves

What kind of Change Do Clients Need and How Much?

Emerging Goals

Task II-C: Help Clients Commit Themselves—“What Am I Willing to Pay for What I Want?”

Help Clients Commit Themselves to a Better Future

Great Expectations: Encourage Client Self-Efficacy—“I Can, I will”

Stage II and Action

The Shadow Side of Goal Setting

Ch 13: Stage III: Planning the Way Forward

Chapter Contents

The Three Tasks of Stage III

Mara and Carlos Revisited: Mara’s Goals

Task III-A: Help Clients Develop Strategies for Accomplishing Their Goals

Principles for Helping Clients Discover Viable Strategies for Accomplishing Goals

Task III-B: Help Clients Choose Best-Fit Strategies

Bud’s Amazing Odyssey

Criteria for Choosing Goal-Accomplishing Strategies

A Balance-Sheet Method for Choosing Strategies

Help Clients Link Best-Fit Strategies to Action

The Shadow Side of Selecting Strategies

Task III-C: Help Clients Formulate Viable Plans

Shaping the Plan: Two Cases

Principles for Humanizing the Mechanics of Constructive Change

Ready-Made Action Programs

Ch 14: Implementation: Making It All Happen

Chapter Contents

Introduction to Implementation

Mara Moves into Action

Help Clients Move from Planning to Action: Principles of Effective Implementation

Social Support and the Importance of Challenge

The Shadow Side of Implementing Change

Resilience: People’s Ability to Hold Themselves Together, Bounce Back, and Grow

Getting Along Without a Helper: A Striking Case

Choosing Not to Change

Revisiting the Key Ingredients of Successful Therapy

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