Chapter 1: Starting up in Practice
Chapter 2: General Tips
Chapter 3: The Practice Premises
Chapter 4: The Pet Care Centre
Chapter 5: Client Meetings
Chapter 6: Involvement in the Local Community
Chapter 7: The Receptionist and the Nurse
Chapter 8: Veterinary Nurse Clinics
Chapter 9: The Veterinary Surgeon
Chapter 10: Staff Motivation
Chapter 11: Staff Training
Chapter 12: Staff Appraisals
Chapter 13: Interview Techniques
Chapter 14: Partners’ Responsibilities
Chapter 15: Retirement
Chapter 16: The Practice Manager
Chapter 17: The Practice Manual
Chapter 18: Business Marketing
Chapter 19: Record Keeping
Chapter 20: Stock Control
Chapter 21: Computers in Practice
Chapter 22: The Business Plan
Chapter 23: Understanding Practice Accounts
Chapter 24: Budget Forecasts and Performance Monitoring
Chapter 25: Capital Budgeting
Chapter 26: The Ins and Outs of Cash Flow
Chapter 27: Management Accounts
Chapter 28: Construction of a Fee
Chapter 29: Securing Income
Chapter 30: Buying a Property
Chapter 31: A Tax on Income
Chapter 32: Value Added Tax
Chapter 33: PAYE and National Insurance
Chapter 34: Insurance and Pensions
Chapter 35: Pharmacy
Chapter 36: Health and Safety and COSHH (Control of Substances Hazardous to Health)
Chapter 37: Employment Law
Chapter 38: Limited Companies
Chapter 39: Buying and Selling a Partnership
Chapter 40: Payment by the Incoming Partner
Chapter 41: Valuation of Goodwill
Chapter 42: Partnership Contracts
Veterinary Practice Management 3rd Edition by John Bower, John Gripper, Peter Gripper, Dixon Gunn 9780632057450 0632057459
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Product details:
ISBN 10: 0632057459
ISBN 13: 9780632057450
Author: John S. M. Bower, John N. Gripper, Peter L. Gripper, Dixon Gunn
The third revised edition of this comprehensive book continues to provide an essential source of information on practice management. It gives straightforward guidance to veterinary surgeons setting up in practice for the first time as well as being invaluable to established practitioners and staff keen to improve the efficiency of their business. Those preparing for the Certificate in Veterinary Practice Management will find it particularly helpful. Written by recognised experts in their field, Veterinary Practice Management now includes new chapters on veterinary nurse clinics, pharmacy management, management accounts and staff appraisals. There is also new material providing information and advice on partnership contracts, business marketing and health and safety.
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Tags: John Bower, John Gripper, Peter Gripper, Dixon Gunn, Management